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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fawn Fajen

Fawn Fajen

August 8, 2024

5  out of  5
rating by Fawn Fajen
"Samantha Rogers helped me with my notary bond renewal. Her customer service was exceptional, as she kept me updated throughout the entire process."
We responded:
"Thank you Fawn!! I. Glad she got that done for you and so glad you left the review she will love it!!"
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April desautels

August 8, 2024

5  out of  5
rating by April desautels
"Aaron McDermid and his staff are amazing! I highly recommend them for all your insurance needs. Karen Robinson went above and beyond making some quick changes for me and getting the documents to me hours before promised!! She answered all my questions and her follow through was outstanding! Thank you Karen!!"
We responded:
"Thank you for the amazing review!!! Karen will love reading this and she absolutely is amazing! We appreciate you trusting us with your insurance!!"
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Jeff Scanlan

July 30, 2024

5  out of  5
rating by Jeff Scanlan
"Amanda Marroquin was excellent! She was friendly, professional and answered all my questions. She even showed me how to have extra protection for my family with the Statefarm umbrella. I look forward to working with her for years to come."
We responded:
"Jeff, than you for the review! Amanda really is amazing and I'm glad he helped you out with your insurance! Please let us know how we can help in the future!!"
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James Edwards

July 8, 2024

5  out of  5
rating by James Edwards
"I got quotes from Patti this last few weeks to cover my home, auto, RV and umbrella, a large suite of policies. She was very friendly and knowledgeable about the all the policies offered and got me the exact quotes I was looking for very quickly. She worked around my hectic schedule and communication requirements and went the extra mile to make sure I was getting the perfect policies for my situation. After confirming I was ready to switch, she had my policies up and ready to process the same day, no hidden surprises, a very painless process. Switching insurance companies is something I have always dreaded, but with Patti's help, it was super easy! Highly recommend giving them a call or chat."
We responded:
"James!! Thank you so much for the review! Patti really is amazing and I'm glad she was able to help you with your insurance! Welcome to our agency!"
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debbie massey

July 4, 2024

5  out of  5
rating by debbie massey
"Amanda has saved me a few hundred $$ a year. I’ve had my old ins for 5 years, no accidents or claims.. nothing, and it decided to up my insurance premiums almost $300. Amanda kept in contact and answered all my questions and we figured out how to get me the best rates.. therefore I’m a new State Farm insurance holder 😁"
We responded:
"This is so good to hear!! Thank you for letting us know and Amanda will be so happy to hear this! Have a great 4th!!"
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dale agar

June 18, 2024

5  out of  5
rating by dale agar
"Thank you Amanda for your excellent service and consideration of my insurance needs. Customer service and follow up made it a seamless transition to obtaining much better coverage than previous. Best regards"
We responded:
"Thank you for the review Dale!! I'm glad we were able to help with your insurance!!! Amanda is pretty amazing!!"
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Colin Kelsey

June 18, 2024

5  out of  5
rating by Colin Kelsey
"You guys are good. This is not easy for me. ThNz for saying with me."
We responded:
"Good morning Colin, I hope the move, at least as far as commuting goes made your life a bit easier! As far as the rates go, I am truly sorry about the increase. Unfortunately, in this case you are shooting the messenger, the insurance rates are not calculated in our office, but by the State Farm corporate office. I really do wish we had more control over them, because I also dislike situations like this. While I am sorry about the rate increase I do hope your customer service experience with our office, which it what we can control was pleasant and convenient. I also hope you love your new place! "
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Ryan Gilliam

May 21, 2024

5  out of  5
rating by Ryan Gilliam
"I’ve had the pleasure of working with Aaron for the past 18 years. I cannot recommend Aaron highly enough. His expertise and exceptional customer service makes him the top choice for anyone seeking insurance services."
We responded:
"Thank you Ryan! It's been great working with you! We really appreciate the review!!"
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Kristi Clemans

May 15, 2024

5  out of  5
rating by Kristi Clemans
"Amanda is AWESOME 🤩 I had called for a couple of quotes and then she started giving me a lot of information and I requested to come in and have a sit down appointment with her and she agreed immediately and scheduled me Right there to have all of my questions answered. She was very knowledgeable and helped me make good choices to keep me fully covered and protected in the future. She stays in contact, making sure I am getting everything that I need to proceed with future policies. She is the ultimate in customer service🫶🏼 Something that most businesses lack in nowadays. I have already recommended her to one of my sisters and one of my best friends. Thank you very much, State Farm really is there👍🏻"
We responded:
"Kristi, what an amazing review! Thank you so much! I'm glad Amanda was able to help you and I cant wait to show her what you wrote about her!! Welcome to our agency and if you need anything please let us know!!"
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Darrel McDonald

May 3, 2024

5  out of  5
rating by Darrel McDonald
"I would like to say that the entire staff was excellent to work with in reviewing our auto and home insurance needs, I stopped by with my past / renewal information from my current insurance provider and Erica was able to work up quotes for both and was able to improve our coverage and provided pricing lower than my renewals with our other provider. They offered easy payment plans and also allowed payment in full to provide peace of mind so that we dont forget a paymnet. Thank you again to Aaron, Erica and Amanda for the great service."
We responded:
"Darrell, thank you so much for taking the time to leave this review! We are glad that Erica was able to help with your insurance and that you trusted us to switch over! Have a great day!"
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Brad Cicotti

April 25, 2024

5  out of  5
rating by Brad Cicotti
"Aaron and his entire team are incredibly helpful.. I had a lot of questions about switching my policy over to State Farm, not only were they very patient but they were able to get it done very quickly! I now have better insurance and am actually saving money from what I was paying the past few years with another provider. Grateful good businesses like this are still around."
We responded:
"Brad, thank you for the review! We are so glad we were able to help you save money and get better coverage! We also sincerely appreciate the review and I will pass this to the team!!"
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Marilyn McDaniel

April 24, 2024

5  out of  5
rating by Marilyn McDaniel
"Get customer service! Knowledgable staff all our questions answered in a timely manner."
We responded:
"Thank you, Marilyn! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Profile photo of Jeff Sales (jeff.squared)

Jeff Sales (jeff.squared)

April 23, 2024

1  out of  5
rating by Jeff Sales (jeff.squared)
"Parking is limited. One of your agents confronted me as I was parking. She was in a parking spot as I was parking. She should be conducting herself in a more professional manner. Glad I'm not doing business with this place, seeing as some of your agents aren't as professional as they seem to be. I park here on a weekly basis and do not get harassed when parking until today."
We responded:
"Hello Jeff. While I'm sorry you felt the need to leave this review, I will take a few minutes to respond . First, while parking can be limited in the lot in the evening times, when you pulled in there were plenty of open spots. I wasn't standing outside while you parked, however I did see you pull in and I would like people reading this to have some context. There were numerous open spots, yet you chose to back into the one that our team member was on the edge of. She was trying to copy a VIN number off a car in the next spot over After you posted this review I tried to talk with you about the situation and you stated that my team member, the one trying to verify the VIN number asked you to give her just a minute (so she could finish copying the number). I don't see how that is confrontational? That seems like a reasonable request for just a few extra seconds to finish a task. With that said, the customer she was copying the VIN for, as I understand, did get confrontational with you and you responded in kind.. That person does not work for me.. It's also my understanding that my team member was not involved at all. In fact she was terrified and backed away. When I tried to discuss this with you, your position was that my team member should have deescalated the confrontation between you and the person you were arguing with. (A person who does not, nor has ever worked for me) Franky, we will have to agree to disagree on this. My team member is not responsible for deesclating conflict between 2 adults in a parking lot and I would never expect her to put herself in danger to do so. I do hope this helps give some context to your review. I am more than happy to discuss this with you further if you like. Otherwise I hope you have a great evening."
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Vicky Espinoza

April 21, 2024

1  out of  5
rating by Vicky Espinoza
"I wouldn’t use this agent. I had 3 claims within a couple years and only one paid (1,500) The other two literally paid $0.00 now I have been dropped and consider high risk when applying for coverage with other insurances. Arron was not willing to appeal State Farm decision even though we have 4 cars and 5 homes with them . 0 stars."
We responded:
"Hi Vicky, I'm truly sorry that your policy was non renewed and I do understand your frustration. I hope you are able to find suitable coverage and if there is anything I'm able to do to help, please let me know. "
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Destiny Gonzalez

April 3, 2024

5  out of  5
rating by Destiny Gonzalez
"This company has been so easy to work with. They are extremely kind and flexible with their customers."
We responded:
"Thank you!! We are so glad we have been a benefit to you!! We really appreciate the feedback as well!"
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Tina Dres

March 28, 2024

5  out of  5
rating by Tina Dres
"Great service"
We responded:
"Thank you, Tina Dres, for the great review! We are delighted to hear that you were pleased with our service. If you ever have any insurance needs or questions in the future, our office is here to assist you. - Aaron McDermid - State Farm Insurance Agent, Mesa, AZ"
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Daniel Norther

March 19, 2024

5  out of  5
rating by Daniel Norther
"Amanda and the rest of the team were courteous and efficient. Insurance is annoying, but it's nice when we get to deal with people who take their job seriously."
We responded:
"Hahahahah! Insurance can be annoying for sure. I'm glad we were able to smooth it out for you a bit!"
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Michael Namie

January 19, 2024

5  out of  5
rating by Michael Namie
"Big shout out and thank you to Erica Brady! I just switched my auto and home policies to State Farm and during the entire process Erica was extremely friendly, very communicative and timely in her responses! From start to finish it was an easy and transparent process, and I also saved some decent $$$ compared to my prior vendor. Hopefully this will be a lasting first impression!"
We responded:
"Hahahahaha! We certainly hope so as well!!! Thank you for the review I know Erica will be very glad to see this! I'm also glad we were able to help with your insurance!!!"
Profile photo of Loan Ohland

Loan Ohland

January 18, 2024

5  out of  5
rating by Loan Ohland
"It was an awesome experience dealing with Amanda Marroquin at Aaron McDermid State Farm office.She made it so easy and she was so patient with us throughout the whole process. We call in to get a quote for our 2nd home and ended up transferring all of our properties, rentals and auto from farmers and Allstate over to State Farm insurance. She was so pleasant, so helpful and very knowledgeable and she definitely knows what she is doing. Highly recommend this agency and especially Amanda Marroquin. Thank you Amanda."
We responded:
"Thank you for the review! It's good to hear when we do well and Amanda really is amazing! She will be happy to see this! Thank you and welcome to our agency!!"
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Steven Banas

January 8, 2024

5  out of  5
rating by Steven Banas
"Shoutout to Amanda M. for her work in regards to setting me up with State Farm Home & Auto. She was very helpful in regards to giving me an apples-to-apples comparison of coverages compared to my last company, and was able to save me $$$ while receiving better coverages! Awesome customer support services and made the process seamless and easy."
We responded:
"Thank you for letting us know!! I'm so glad we were able to help you and that we saved you money!! "
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Eddi

January 4, 2024

5  out of  5
rating by Eddi
"Patty is the best! She helped me get everything switched over to my new house with ease."
We responded:
"Patti is great and we really appreciate the review and your trust!!"
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REX

December 22, 2023

5  out of  5
rating by REX
"Amanda M. was a great today. She guided me thru the whole system of changing Insurance companies. I was completely happy with her professionalism and dedication. She answered all my questions and handled any concerns that I might of had. I truly appreciate her help."
We responded:
"Thank you, Rex! We appreciate the review and are so glad you switched over to our office!! Welcome!!"
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Ciera Bones

December 15, 2023

5  out of  5
rating by Ciera Bones
"Amanda was a pleasure to work with! I was referred by a family member who holds all policies with this office and has had nothing but a great experience. Amanda was able to cut my car insurance payment in half from what I was paying at another provider! She was very informative and knowledgeable and could not have made the process switching over easier. I would highly recommend working with Amanda for any insurance policies!"
We responded:
"Thank you for this!! Amanda is awesome and I'm so glad she was able to help you with your insurance!!!"
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Kevin Reyes

December 13, 2023

5  out of  5
rating by Kevin Reyes
"Thanks Patti H for the help!!!"
We responded:
"Thank you for the review!! "
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Gregory Clark

December 7, 2023

5  out of  5
rating by Gregory Clark
"Professional and curteous."
We responded:
"Thank you!! We really appreciate the feedback and the review!!! I hope you have a great day!!"