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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Rembold

Ken Rembold

January 2, 2026

5  out of  5
rating by Ken Rembold
"I was confused regarding a letter I received from State farm. I called my agent's office and Chloe answered all my questions and resolved my issue."
We responded:
"Hey Ken!! Thank you for this review! It was good catching up last week and I'm glad you're doing well!! Aaron McDermid "
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Buddy Martin

December 31, 2025

5  out of  5
rating by Buddy Martin
"So today my wife and I had a pleasant conversation with Jaron Lewis from Aaron McDermid office he helped use actually safe money with our home and auto insurance just like those TV commercials you see in the end we are saving 200 on auto for a 6 month policy but with the homeowner insurance we are saving 1400 for the year so a total of 1800 for the year when all said and done between the two policies. Thank you so much"
We responded:
"Thank you so much for taking the time to share this! We’re thrilled to hear you and your wife had a great experience working with Jaron. Helping families protect what matters most while saving money on auto and home insurance is exactly what we aim to do. Saving $1,800 a year is a big win, and we’re grateful you trusted our office to help make that happen. Please don’t hesitate to reach out if you ever need anything—we’re always happy to help! Aaron McDermid "
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Ty

December 30, 2025

5  out of  5
rating by Ty
"Excellent customer service from Chloe. Great follow up. Really appreciate her professionalism and kindness."
We responded:
"Good morning Ty! I love that you mentioned her kindness. It really does stand out and she will love to see this review. I'm very glad we took proper care of you and your insurance needs and really appreciate the review, they really do help! Thank you! Aaron McDermid "
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Karen Hughes

December 30, 2025

5  out of  5
rating by Karen Hughes
"Aaron and his team are top notch professionals. I highly recommend them for all your insurance needs especially when it comes to life insurance. They can help you put together a plan to protect your family. 10/10"
We responded:
"Good morning Karen! Thank you so much for the review! These really mean a lot to us! Aaron McDermid!"
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Amy Stark

December 29, 2025

5  out of  5
rating by Amy Stark
"Jaron Lewis at State Farm was efficient, friendly and helpful. We got everything taken care of quickly."
We responded:
"Good morning Amy! Jaron really is an amazing part of our team and I'm so glad he got your insurance taken care of! We really appreciate you taking the time to leave this review! Aaron McDermid "
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dean

December 29, 2025

5  out of  5
rating by dean
"Chloe was awesome to work with... She is very knowledgeable Thanks again"
We responded:
"Chloe really is awesome! Thank you for letting us know she will love seeing this! Have a great night! Aaron McDermid "
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Dean Spera

December 24, 2025

5  out of  5
rating by Dean Spera
"Amanda was very helpful and made everything easy to understand! We decided to bundle everything! The savings were substantial and coverage stayed the same! Once again I am thankful to be part of the “State Farm Family!” Merry Christmas Blessings and a Happy New Year!"
We responded:
"Good morning Dean! It was great to meet you guys yesterday! Thank you for the review, the trust and your business! I'm glad we got you some savings on you insurance and Amanda made it easy to understand! Have a Merry Christmas and a Happy New Year!! Aaron McDermid "
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Lenny Bruce

December 24, 2025

5  out of  5
rating by Lenny Bruce
"Just signed up my 2 cars and Tracy was AWESOME! I mentioned i was going to pay $139 a year for triple a a d Tracy got towing for me at $1.85 a month extra ....what a savings! Thank you Tracy !"
We responded:
"Good morning Lenny! This is fantastic to hear! Tracey is really a great addition to the team and she will be so glad to read this review! I'm glad we got your insurance squared away! Have a great day and thank you again! Aaron McDermid "
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Rebecca Spera

December 23, 2025

5  out of  5
rating by Rebecca Spera
"Amanda was very personable friendly professional and explained things in layman’s terms. It was a pleasant experience with a very favorable savings. Thank you and Merry Christmas!!!!"
We responded:
"Good morning Rebecca! It was great meeting you guys yesterday and thank you for stopping in, we love that! We really appreciate the review and you taking time out of your day to leave it! Amanda will love seeing this. She really takes a lot of pride in her work! I hope you guys have a great Christmas and thank you again!! Aaron McDermid "
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JennyLynn

December 23, 2025

5  out of  5
rating by JennyLynn
"Worked with Rachel and was extremely happy that she was able to get me more coverage at a lower rate. Recommended her to a friend that switched to them as well. Thank you Rachel! Much appreciated!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Rachel was able to find you better coverage at a lower rate — that’s exactly what we aim to do. We truly appreciate the referral and your trust in our team. Please don’t hesitate to reach out if you ever need anything! Aaron McDermid "
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Robert Hallahan

December 23, 2025

5  out of  5
rating by Robert Hallahan
"Thank you Rachel for your help and understanding. Great customer service and professional. Keep up the great work."
We responded:
"Thank you so much for the kind words! Rachel truly appreciates your recognition, and we’re glad she could provide you with great service and support. We value your trust and are always here if you need anything — thank you again! Aaron McDermid "
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Robert Wilson

December 20, 2025

1  out of  5
rating by Robert Wilson
"Absolutely appalling customer service from this State Farm agent. I've been a policyholder for years and recently removed a vehicle from my policy. State Farm continued charging me anyway and promised a credit for the overcharge—around $120—which never appeared. After weeks of back-and-forth with no resolution (including them claiming a credit was issued with zero proof, and delaying a billing breakdown for over three weeks), I called to escalate and speak directly to the agent. What happened next was unbelievable: The agent refused to help me, claiming he "didn't like the anger in my tone"—despite the fact that I never cursed, raised my voice excessively, or said anything derogatory. I was simply frustrated and firm about needing my issue fixed. Instead of de-escalating or assisting, he abruptly hung up on me and refused further service. This is not how you treat loyal customers dealing with a clear billing error on YOUR end. Unprofessional, dismissive, and outright rude. State Farm corporate needs to address this kind of behavior—hanging up on paying customers is unacceptable. I'm now escalating to the state insurance department and switching agents (or possibly companies) because of this experience. Avoid this office if you expect basic respect and accountability."
We responded:
"Good morning Robert, I’m genuinely sorry for the billing frustration and reached out on Friday specifically to try to explain and resolve it. I understand how frustrating billing issues can be, and my goal was to help. Unfortunately, the conversation escalated to the point where raised voices and repeated interruptions made it difficult to communicate effectively. When the call became unproductive, I explained that I would be disconnecting and did so. A follow-up call shortly after followed a similar pattern, and again I ended the call in order to maintain a professional and respectful interaction. We are always happy to help and resolve concerns, but we do need conversations to remain respectful so solutions can be reached. We remain available to assist through appropriate channels should you wish to move forward calmly. Aaron McDermid "
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Deb McPheron

December 17, 2025

5  out of  5
rating by Deb McPheron
"We have always received great service from Aaron and his team. One of his team members, Tracey Stanford, was so professional and helpful working with me on our auto policy."
We responded:
"Hey Deb! Good to hear from you! Thank you for the review and for being so amazing over the years! Aaron McDermid "
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scott olson

December 16, 2025

5  out of  5
rating by scott olson
"Great customer service and exceptional service!"
We responded:
"Good morning Scott and thanks for the review! I'm glad we took good care of you it's always good to hear! Aaron McDermid "
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Dan Guderjahn

December 16, 2025

5  out of  5
rating by Dan Guderjahn
"I had an excellent experience working with Chloe Johnson at State Farm. She assisted me with a few billing inquiries and ensured that all of our payments were correctly applied. Chloe was not only knowledgeable and efficient, but also exceptionally courteous and professional throughout the process. I’m very grateful for her outstanding customer service and would highly recommend her to anyone needing assistance with their insurance needs."
We responded:
"Thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear that Chloe Johnson was able to help with your billing questions and ensure everything was handled accurately and efficiently. Her professionalism, attention to detail, and genuine care for our customers are exactly what we strive for! We truly appreciate your recommendation and are always here to help with your insurance needs whenever you need us. Aaron McDermid "
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Monica Chambrello

December 15, 2025

5  out of  5
rating by Monica Chambrello
"Patti was quick to respond and stayed diligent to creating a quote that would work for me. ~Mo"
We responded:
"That's great news!! Thank you for taking the time out of your day to leave us a review, we really appreciate it and I'm glad Patti was able to get your insurance right!! Aaron McDermid "
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CHERI PARRISH

December 13, 2025

5  out of  5
rating by CHERI PARRISH
"Rachel was very helpful and answered all my questions. I was in need of replacing my cracked windshield and she gave me 2 referrals to companies that could help me. I know if I have any other needs or questions, I will call State Farm as they will have the answers and help I need."
We responded:
"Thank you for taking the time to share your experience! Rachel does a great job taking care of our customers, and we’re glad she could help you quickly with your windshield replacement and referrals. If you ever have questions or need help with auto insurance, claims, or anything else, our State Farm team is always here for you. We truly appreciate your trust in our office! Aaron McDermid "
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Ryan

December 12, 2025

5  out of  5
rating by Ryan
"Yes I dealt with Tracy and she was amazing very helpful she got me exactly what I needed and then some so I really recommend working with her and Tracy if you see this I just want to say thank you and God bless you you are amazing"
We responded:
"Ryan, thank you for the review! I'll make sure Tracey sees it! I'm glad we were able to help you!! Aaron McDermid "
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Rae C

December 11, 2025

5  out of  5
rating by Rae C
"Monica is very professional and easy to speak to. She explains things in a way that is friendly and easy to understand. This office has been there for me when I really needed it and I appreciate feeling valued."
We responded:
"Thanks so much! Monica has a gift for making insurance feel simple, and we’re thrilled she was there when you needed us. We appreciate you just as much — thanks for being part of our State Farm family! Aaron McDermid "
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Nancy Bain

December 11, 2025

5  out of  5
rating by Nancy Bain
"I requested a quote for car insurance and had a prompt and attractive response. I took the offer! Very pleasant to deal with."
We responded:
"Thank you! We’re so glad the quote process was quick and the insurance fit what you needed. It was a pleasure helping you — welcome to the agency! Aaron McDermid "
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eduwijes anaya

December 10, 2025

5  out of  5
rating by eduwijes anaya
"Excelente servicio, la sra Mónica es de lo más amable servicial y muy atenta altamente recomendada."
We responded:
"¡Muchísimas gracias! Mónica siempre trata a nuestros clientes con amabilidad y atención, y nos alegra saber que tuvo una experiencia excelente. ¡Agradecemos su recomendación! Aaron McDermid "
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carol tabb

December 10, 2025

5  out of  5
rating by carol tabb
"Chloe helped us set up the save and drive. She was great"
We responded:
"Thank you!! Chloe really is amazing!! We appreciate the review so much!! Aaron McDermid "
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Al Thomas

December 10, 2025

5  out of  5
rating by Al Thomas
"Amanda is great! Saved me about $100 a month on my auto!"
We responded:
"That's some good savings!! Thank you for switching your insurance over to us and letting us know what a good job Amanda did! Aaron McDermid "
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Alyssa Okeke

December 10, 2025

5  out of  5
rating by Alyssa Okeke
"I have a daughter that is looking to go to college out of state. I have only ever lived in one state and was very confused about the insurance process. I called yesterday and was greeted with a friendly welcome from one of Aaron’s workers Tyler. He explained me the things I didn’t understand before and he really helped me get a better idea of the process. Could not recommend Aaron and is office more! Wonderful people"
We responded:
"Thank you so much! College transitions can get confusing, and we’re glad Tyler made the insurance side feel simple and stress-free. We appreciate your trust in our office and are always here to help your family navigate anything that comes next! Aaron McDermid "
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Patti W

December 10, 2025

5  out of  5
rating by Patti W
"Amanda was very helpful in getting me a quote. She took the time to look at my old coverage, comparing it to what I already had. Even adding coverage I needed, which I didn't have before, she helped me a lot. Switching to State Farm saved me over 250.00 a month. I'm so glad that I did it, and wished that I had done it a long time ago. Chloe helped me set up my beacon for the driving discount. She was very helpful and friendly and answered the questions I had. She explained how it works, so I can understand it, and made me feel important and cared for. When I first called, I talked with Tyler, he made me feel welcome. He told me who I might be talking to ahead of time."
We responded:
"Wow Patti!! This is so great to read! It sounds like the team really did a great job! I can't tell you how happy it makes me that they made such an impression on you! I'm glad you switched, we saved you money and got your more coverage! I am also so very thankful you took the time to write this review we love to read them and the are so helpful! Thank you! Aaron McDermid "